Transactions

Making a deposit

• How do I make a deposit?
• What is 3D secure?
• What does it mean when my deposit is in "waiting" status?
• How can I add / remove debit/credit card?

Declined deposits

• E-wallets/ payments
• Bank Cards
• Banking

Deposit methods

• E-wallets/ payments
• Bank Cards
• Banking

Missing deposit

• How to report a missing deposit?
• How can I find my deposit in my credit/bank statement?

Missing withdrawal

• How long does withdrawal processing take?
• How to report a missing withdrawal?
• How can I find my withdrawal in my credit/bank statement?

Withdrawal timeframes

• Pending withdrawal
• How long does withdrawal processing take?
• Withdrawal limits

Requesting a withdrawal

• How can I request a withdrawal?
• Do we have fees on withdrawals?
• Why am I not able to withdraw to my debit/credit card?
• Why am I asked to contact support when attempting to request a withdrawal?
• Can I withdraw to an account held by a different person?
• Open game session error message

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